Gayaldo Insurance — Full-Service Insurance Agency
Gayaldo Insurance is a trusted, independent insurance agency proudly serving Lakeport, CA and surrounding areas since 1970. As part of InsureCAL and affiliated with Nationwide, the agency has spent over five decades helping individuals, families, and businesses secure comprehensive coverage tailored to their unique needs. Managed by Haley Ostern as of 2025, the team carries forward a legacy of personalized service established by previous leaders Loraine Metzinger and Bob Gayaldo. The agency operates as a full-service insurance broker licensed in California and South Dakota, offering access to multiple carriers and a wide range of policy options. With a strong commitment to client education and long-term relationships, Gayaldo Insurance stands out as a reliable partner in financial protection.
In This Listing
📋 What Insurance Services Does Gayaldo Insurance Offer?
Gayaldo Insurance provides a full suite of personal and commercial insurance solutions. Their offerings include Auto Insurance, Home Insurance, Farm & Agriculture Insurance, Business and Commercial Insurance, Life Insurance, Health Insurance, Condo and Renters Insurance, Powersports Insurance (including Motorcycle, ATV, Snowmobile, Moped/Scooter, and Segway), Boat/PWC Insurance, RV/Trailer Insurance, Golf Cart Insurance, Manufactured/Mobile Home Insurance, and Umbrella Insurance. Specialized programs like Valuables Plus® and Brand New Belongings® help clients protect high-value items and replace belongings quickly after a loss. Whether you’re insuring a family sedan, a working ranch, or a growing business, Gayaldo Insurance delivers customized coverage options from top-rated carriers.
🌟 Why Choose Gayaldo Insurance?
As an independent insurance agent, Gayaldo Insurance represents multiple carriers, allowing them to shop for the best coverage at competitive rates — not just sell one company’s products. This independence, combined with over 55 years in business, gives clients confidence in receiving unbiased, tailored advice. The agency is known for its responsive, friendly service, with clients praising the team’s ability to help during urgent situations. One reviewer shared how they were non-renewed by another insurer and secured fire and liability coverage within a week thanks to the agent’s personal attention. The agency also offers online quote tools, bill payment, ID card access, and a mobile app through Nationwide, making policy management simple and convenient.
🤝 Which Insurance Carriers Does Gayaldo Insurance Work With?
Gayaldo Insurance partners with reputable national carriers including Nationwide and Progressive. These partnerships enable the agency to offer competitive pricing, strong financial backing, and diverse policy features. Being affiliated with Nationwide also means clients have access to the Nationwide mobile app for claims filing, policy updates, and roadside assistance. As an independent agency, Gayaldo can compare options across carriers to find the right balance of coverage, cost, and service for each client. This multi-carrier approach is especially valuable for complex needs like farm operations, commercial fleets, or high-value home properties.
📍 Where Does Gayaldo Insurance Provide Coverage?
The agency is licensed to operate in California and South Dakota, serving clients across both states. Primary service areas include Lakeport, CA and Ukiah, CA, with outreach to surrounding communities. Whether you’re a homeowner in Clear Lake, a small business operator in Mendocino County, or a rancher in rural California, Gayaldo Insurance provides local expertise with statewide reach. Their digital tools and phone support make it easy to manage policies regardless of location.
📞 How Can I Get a Free Quote from Gayaldo Insurance?
Getting a quote is fast and easy. You can call (707) 263-5639 during business hours (Monday to Friday, 9:00am–5:00pm) to speak directly with a licensed agent. Alternatively, visit their website at turlockinsurance.com/gayaldoinsurance to request an online quote. Free consultations are available to review your current policies and identify potential savings or coverage gaps. The agency does not require in-person visits to start the process — virtual and phone consultations are fully supported.
🛡️ How Does Gayaldo Insurance Help With Claims?
Claims assistance is a core part of their service. Clients can file claims online or through the Nationwide mobile app, with direct support from the Gayaldo team throughout the process. The agency helps document losses, communicate with insurers, and ensure timely resolution. Their involvement often leads to smoother outcomes, especially in complex cases involving farm equipment, commercial property, or multiple vehicles. With a 5.0-star rating on Google from verified clients, their responsiveness during difficult times is consistently praised.
👥 Meet the Team at Gayaldo Insurance
The agency is currently managed by Haley Ostern, who continues the tradition of personalized service. Loraine Metzinger, now retired, was instrumental in building client trust and resolving urgent coverage needs. Bob Gayaldo founded the agency and established its reputation for integrity and expertise. As part of InsureCAL, the team benefits from ongoing training and support, ensuring they stay current on industry changes and carrier offerings.
💬 What Are Clients Saying About Gayaldo Insurance?
Gayaldo Insurance holds a perfect 5.0 out of 5 stars based on Google reviews. Clients consistently highlight the team’s helpfulness, efficiency, and personal touch. One reviewer said, “Loraine answered the phone and it was like talking to an old friend… she had us covered within a week.” Others describe the agency as “the best insurance company ever” and “always great, efficient and easy to work with.” These testimonials reflect a deep commitment to customer satisfaction and crisis support.
❓ Frequently Asked Questions
- Do they offer free insurance consultations? Yes, Gayaldo Insurance provides free policy reviews and consultations to help clients make informed decisions.
- Is the agency BBB accredited? No, Gayaldo Insurance is not BBB accredited, but it maintains a strong reputation through direct client feedback and long-term service.
- Can I manage my policy online? Yes, through the Nationwide website and mobile app, clients can pay bills, file claims, and download ID cards.
- What languages do they speak? Services are provided in English.
- Is the office accessible? Yes, the location features a wheelchair-accessible entrance and parking.
Editorial review: April 10, 2026 — Sources: agency.nationwide.com, turlockinsurance.com, chamberofcommerce.com, progressiveagent.com, yellowpages.com. If you notice any inaccurate data, please report it.





