Good News Insurance | Auto & Home in Flagstaff, AZ

About Us

GOOD NEWS INSURANCE & FINANCIAL SERVICES INC is a locally owned insurance broker serving Flagstaff, AZ and surrounding communities. Founded to provide personalized protection, the agency’s mission is to match each client with the right coverage at a fair price. With a bilingual staff and a commitment to transparent service, the team strives to make insurance simple, affordable, and accessible.

Insurance Services Offered

We are a full‑service agency, meaning you can obtain every major line of insurance under one roof. Below is a quick overview of each product we provide.

• Auto Insurance – Liability, collision, comprehensive, and high‑risk auto coverage.
• Home Insurance – Protection for single‑family homes, including dwelling, personal property, and liability.
• Renters & Condo Insurance – Coverage for personal belongings and liability for renters and condo owners.
• Boat/Watercraft Insurance – Hull, liability, and personal injury protection for boats, jet skis, and other watercraft.
• Motorcycle Insurance – Tailored policies for two‑wheel enthusiasts.
• Recreational Vehicle (RV) Insurance – Comprehensive coverage for motorhomes and travel trailers.
• Umbrella Insurance – Extra liability protection beyond the limits of your primary policies.
• Landlord Protection – Coverage for rental properties, including loss of rent and liability.
• Health Insurance – Individual and family health plans from leading carriers.
• Life Insurance – Term, whole, and universal life options to protect loved ones.
• Annuities – Fixed and variable annuity products for retirement planning.
• Commercial Workers Compensation – Required coverage for Arizona employers.
• Employee Benefits – Group health, dental, vision, and disability plans for businesses.

Why Choose Us

Choosing an insurance partner is a big decision. Here are the reasons Flagstaff residents keep coming back to Good News Insurance:

• Independent broker advantage – We represent multiple carriers (Travelers, Liberty Mutual) so you get unbiased quotes.
• Bilingual service – Spanish‑speaking staff members ensure clear communication for all clients.
• 24/7 claims assistance – Our agents help you file and track claims whenever you need it.
• Free policy review – No‑cost consultations identify gaps and potential savings.
• Strong local presence – Convenient office at 2708 E Route 66, open Mon‑Fri 10 am‑4 pm.

Our Carriers

We partner with reputable, financially stable insurance carriers to give you a range of options:

• Travelers
• Liberty Mutual

Service Area

Good News Insurance is licensed to operate throughout Arizona, with a primary focus on the Flagstaff metropolitan area, including:

• Flagstaff
• Williams
• Prescott Valley (service by appointment)
• Surrounding Coconino County communities

⚠️ Additional counties may be served – please confirm by contacting the agency directly.

Getting a Quote

Obtaining a personalized quote is quick and easy:

1. Visit our website and click the “Free Quote” button.
2. Fill out the short online form with basic information about the coverage you need.
3. Or call us directly at 928‑527‑4179 to speak with an agent.
4. Schedule an in‑person meeting at our Flagstaff office if you prefer face‑to‑face guidance.

All quotes are free, no‑obligation, and tailored to your specific situation.

Claims Support

When a loss occurs, we stand by you:

• Immediate claim intake over the phone or online.
• Guidance through required documentation.
• Direct liaison with the carrier to expedite settlement.
• Follow‑up to ensure you receive the payout you’re entitled to.

Our 24/7 claims assistance ensures you’re never left waiting.

Meet Our Team

Our knowledgeable agents bring a blend of experience and local insight:

• Roque Ruiz – Veteran broker with expertise in commercial workers’ comp and employee benefits.
• Isela Molina – Spanish‑speaking specialist focusing on auto and home policies.
• William Price – Handles high‑value umbrella and landlord protection plans.
• Joanne Ruiz – Provides personalized life and annuity consultations.
• James Coe – Assists with recreational vehicle and boat insurance.

Client Testimonials / Reviews

Customers consistently highlight our responsive service and clear explanations. With an average rating of 3.8 stars from 24 reviews, clients note:

“The agents took the time to explain each option in plain language and helped me bundle auto and home for a discount.” – Flagstaff resident

“I appreciated the bilingual support; my wife felt comfortable asking questions in Spanish.” – Local homeowner

FAQs

💬 What insurance lines can I bundle for a discount?

You can combine auto, home, renters, and even life policies to receive multi‑policy discounts. Contact us for a customized quote.

💬 How do I file a claim after hours?

Call our 24/7 claims line at 928‑527‑4179. Our agents will collect the necessary details and start the process with the carrier.

💬 Do you offer online policy management?

Yes, most carriers we work with provide secure online portals. We can set you up and walk you through the dashboard.

💬 Are you licensed in other states?

Our primary license is in Arizona. For coverage outside the state, we can connect you with partner agencies.

💬 What should I bring to my first in‑person meeting?

Bring any existing policy documents, a driver’s license, vehicle registration (for auto), and a list of assets you wish to protect. This speeds up the quote process.

Ready to protect what matters most? Call us today at 928‑527‑4179 or visit our online quote page for a free, no‑obligation estimate.

Editorial review: June 17, 2026 — Sources: goodnewsinsurance.com, yelp.com, agent.travelers.com, agents.libertymutual.com, sscip.org. If you notice any inaccurate data, please report it.