Tracy Murr | State Farm Insurance in Prescott, AZ
About Us
Founded over 24 years ago, Tracy Murr – State Farm Insurance Agent has become a trusted pillar of the Prescott community. Operating from 1130 Willow Creek Rd, Prescott, AZ 86301, the agency’s mission is simple: provide personalized, affordable protection for families, businesses, and individuals. The team prides itself on responsive service, transparent pricing, and a commitment to educating clients about the coverage that best fits their lives.
In This Listing
Insurance Services Offered
- Auto Insurance – Liability, collision, comprehensive, and specialty coverage for cars, trucks, motorcycles, and RVs.
- Home Insurance – Protection for homeowners, condos, and mobile homes, including dwelling, personal property, and liability.
- Renters Insurance – Affordable coverage for personal belongings and liability for renters.
- Life Insurance – Term, whole, and universal life policies to safeguard families’ financial futures.
- Health Insurance – Individual and family health plans, supplemental policies, and Medicare assistance.
- Business Insurance – General liability, commercial property, workers’ compensation, and professional liability for small to medium enterprises.
- Motorcycle & RV Insurance – Tailored coverage for two‑wheel enthusiasts and recreational vehicle owners.
- Pet Insurance – Veterinary expense coverage for dogs, cats, and other companions.
All policies are underwritten by State Farm, a nationally recognized carrier known for financial strength and extensive agent network.
Why Choose Us
Clients repeatedly highlight three core advantages:
- Experience & Trust – 24 years in business, backed by a 4.8‑star rating across more than 390 verified reviews on platforms such as Yelp, Chamber of Commerce, and Car Service Loc.
- Personalized Service – Each client works directly with a dedicated agent (Tracy Murr, Susan Burnside, Melissa Gray, etc.) who tailors policies to individual risk profiles and budget constraints.
- Claims Advocacy – The agency offers hands‑on assistance from claim filing to settlement, ensuring a smooth, stress‑free experience.
Free, no‑obligation consultations are available both in‑person and online, making it easy to explore options without pressure.
Our Carriers
While State Farm is the primary carrier, the agency leverages State Farm’s extensive product suite to meet diverse needs, including:
- Auto & motorcycle policies with accident forgiveness options.
- Homeowners policies featuring replacement cost coverage.
- Life & health plans with flexible riders.
- Business packages that combine property, liability, and workers’ comp.
📍 Service Area
The agency is licensed in Arizona (License #: AZ-3000180637) and primarily serves Prescott and the surrounding Yavapai County. Clients from nearby towns such as Prescott Valley, Chino Valley, and Camp Verde also benefit from local expertise.
💬 Getting a Quote
Obtaining a free quote is quick and convenient:
- Online – Visit tracymurr.com and fill out the short quote form.
- Phone – Call 928‑445‑8500 (or toll‑free 877‑875‑8500) to speak directly with an agent.
- In‑Person – Stop by the office during business hours for a face‑to‑face review of your needs.
All quotes are provided at no cost, and the agency can compare multiple State Farm options to find the best value.
🛠️ Claims Support
When a loss occurs, the agency acts as your advocate:
- Guides you through the required documentation.
- Coordinates directly with State Farm adjusters.
- Provides updates throughout the settlement process.
Clients often note the agency’s “quick response” and “personal follow‑up” as standout features.
👥 Meet Our Team
| Agent | Specialty |
|---|---|
| Tracy Murr | Agency Owner – Auto, Home, Business |
| Susan Burnside | Life & Health Insurance |
| Melissa Gray | Motorcycle & RV Coverage |
| Shannon Ballard | Renters & Pet Insurance |
| Brooke Logan | Commercial Policies |
| Kasey Peters | Client Relations & Claims |
| Kristen Floto | Policy Review & Discounts |
| Julie Hintt | Online Services & Portals |
| Shelly Mancha | Community Outreach |
🌟 Client Testimonials / Reviews
“The staff at Tracy Murr’s office are always available and genuinely care about finding the right coverage. Their quick claims help saved us a lot of stress.” – 5‑star Yelp review.
“Excellent customer service and knowledgeable agents. We’ve been with them for years and always feel confident about our policies.” – Chamber of Commerce rating.
❓ Frequently Asked Questions
💳 What insurance carriers does the agency work with?
The agency exclusively represents State Farm, giving access to a full suite of auto, home, life, health, and commercial products.
🕒 When can I schedule an appointment?
Appointments are available Monday‑Thursday and Friday, 9 AM‑5 PM. Walk‑ins are welcome, but scheduling ahead ensures dedicated time with an agent.
📄 What documents should I bring for a new policy?
Bring a driver’s license, vehicle registration (for auto), recent mortgage or lease statements (for home), and any existing policy information you wish to replace.
🚗 Do you offer multi‑policy discounts?
Yes. Bundling auto with home, renters, or other policies often yields significant savings. The team will run a side‑by‑side comparison during your free consultation.
🖥️ Can I manage my policies online?
State Farm’s online portal is accessible through the agency’s assistance. Agents can set up digital accounts, enable electronic statements, and guide you through online claim submissions.
Ready to protect what matters most? Call 928‑445‑8500 today or visit our website for a free, no‑obligation quote.
Editorial review: June 19, 2026 — Sources: facebook.com, yelp.com, chamberofcommerce.com, yellowpages.com, carserviceloc.com. If you notice any inaccurate data, please report it.





