Shotton Insurance Agency | Auto & Home in Willcox, AZ

🏢 About Us

Founded by Shirley Ruth Wait Shotton, Shotton Insurance Agency has been a trusted insurance broker in Willcox, Arizona for more than 30 years. After Ms. Shotton retired, the agency was purchased by Jan Kortsen, who continues the tradition of personalized service and community involvement. The agency’s mission is to protect families, farms, and businesses with comprehensive, affordable coverage while providing a local, face‑to‑face experience.

📦 Insurance Services Offered

Shotton Insurance Agency is a full‑service broker, meaning you can bundle multiple policies under one trusted advisor. Below is a quick guide to each line of coverage.

• Auto Insurance – Liability, collision, comprehensive, and uninsured motorist coverage for cars, trucks, and farm vehicles.
• Home Insurance – Protection for single‑family homes, condos, and mobile homes, including dwelling, personal property, and liability.
• Personal Insurance – Umbrella policies, renters insurance, and personal liability to safeguard your everyday life.
• Business Insurance – Commercial property, general liability, workers’ compensation, and professional liability for local businesses.
• Farm / Agribusiness Insurance – Specialized coverage for farms, ranches, equipment, livestock, and crop loss.
• Life Insurance – Term, whole, and universal life policies designed to protect your family’s financial future.

🌟 Why Choose Us

Choosing an insurance partner is a long‑term decision. Here are the reasons clients keep coming back to Shotton Insurance Agency:

• 30+ years of local experience – The agency’s roots go back three decades, giving it deep knowledge of Arizona’s unique risks.
• 5‑star rating on Google – Eleven verified reviews highlight “amazing” customer care and “professional” service.
• Independent broker – Because the agency works with multiple carriers, it can shop for the best price and coverage, not just a single company’s products.
• Community involvement – Owner Jan Kortsen serves on the Willcox Hospital Board and is an active member of the Willcox United Methodist Church.
• Personalized agent – Each client is assigned a dedicated agent who knows the policy inside‑out and assists with claims.

🤝 Our Carriers

Shotton Insurance Agency partners with reputable, financially strong insurers to ensure reliable claim payment and competitive rates. Primary partners include:

• Liberty Mutual
• Multiple top carriers (details shared during the quote process)

📍 Service Area

The agency is licensed to operate throughout Arizona, with a primary focus on the southeastern region. Clients in Willcox, surrounding Cochise County towns, and neighboring communities regularly receive service.

⚠️ Exact county coverage – Please confirm by contacting the agency directly.

💬 How can I get a free quote?

Getting a quote is quick and easy:

1. Visit the agency’s website shottonins.com and click “Get a Quote”.
2. Call the office at (520) 384‑3635 to speak directly with an agent.
3. Stop by the office at 132 W Maley Street, Willcox, AZ 85643 for an in‑person consultation.

All quotes are free, no‑obligation, and can be completed remotely if you prefer virtual appointments.

🛠️ Does Shotton Insurance Agency handle claims for farm and ranch properties?

Yes. The agency’s farm and agribusiness specialists work closely with carriers to file, track, and expedite claims for equipment loss, livestock injury, and crop damage. Clients receive step‑by‑step guidance, ensuring that paperwork is completed correctly and settlements are received promptly.

👥 Meet Our Team

Jan Kortsen – Owner / Agent
Jan has managed the agency since acquiring it from the founder. With a background in risk assessment and a personal commitment to community service, Jan oversees all policy reviews, claims assistance, and carrier negotiations.

🗣️ Client Testimonials / Reviews

“Amazing! These Ladies take care of their customers!” – Jennie W.
“Great insurance, excellent customer service.” – Ivan A.
“Always professional and outstanding customer service! Highest recommendation.” – Mireya P.

❓ Frequently Asked Questions

• What types of insurance can I bundle? You can combine auto, home, life, and personal umbrella policies for multi‑policy discounts.
• Do you offer online policy management? Yes, most carriers provide a portal; the agency helps set up and maintain access.
• Are you licensed in other states? The agency is primarily licensed in Arizona. For out‑of‑state needs, the team can refer you to trusted partner brokers.
• What documents do I need for a quote? Typically a driver’s license, vehicle registration, property tax bill, and any existing policy information.
• How quickly can a claim be filed? Claims can be started the same day you experience a loss; the agency will guide you through each step.

📞 Contact & Call to Action

Ready to protect your assets? Call (520) 384‑3635 now, email janshottonins@vtc.net, or fill out the online quote form on shottonins.com. The friendly team at Shotton Insurance Agency looks forward to crafting a customized insurance solution for you.

License Information: Arizona insurance license – contact the agency directly to confirm the exact license number.

Editorial review: June 16, 2026 — Sources: shottonins.com, agents.libertymutual.com, swaimfuneralhome.com, facebook.com, mapquest.com. If you notice any inaccurate data, please report it.