Shoffner Agency | Auto Insurance in Graham, NC - 4.9★
🏢 About Us
Founded in 1990, Shoffner Agency has been serving the Graham community for more than three decades. Operated by State Farm agent Mike Shoffner and a team of experienced professionals, the agency’s mission is to provide personalized insurance solutions that protect families, homes, and businesses. With a 4.9‑star rating from over 200 Google reviews, the agency is known for its friendly, bilingual staff and a commitment to transparent, cost‑saving advice.
In This Listing
🛡️ Insurance Services Offered
| Insurance Type | What It Covers |
|---|---|
| Auto Insurance | Liability, collision, comprehensive, uninsured motorist, and medical payments for cars, trucks, and SUVs. |
| Motorcycle Insurance | Liability, collision, and comprehensive coverage tailored for two‑wheel riders. |
| Homeowners Insurance | Dwelling protection, personal property, liability, and additional living expenses. |
| Condo Insurance | Coverage for unit interiors, personal belongings, and condo association liability. |
| Renters Insurance | Personal property protection and liability for renters. |
| Life Insurance | Term and whole life policies to secure your family’s financial future. |
| Short‑Term Disability | Income protection if you’re temporarily unable to work due to illness or injury. |
| Retirement / Financial Products | Retirement planning, annuities, and investment options. |
💡 Why Choose Us
• Local expertise: Over 30 years in Graham, NC, giving agents deep knowledge of regional risks and discounts.
• Highly rated: 4.9/5 average rating from 208 Google reviews highlights consistent satisfaction.
• Bilingual service: English and Spanish staff ensure clear communication for all clients.
• Free consultation: No‑cost policy reviews help you find savings without pressure.
• Personal agent focus: Each client works with a dedicated representative who knows the policy inside‑out.
🤝 Our Carriers
Shoffner Agency is a captive agency representing State Farm, one of the nation’s most trusted insurers. This partnership provides access to a wide range of auto, home, life, and disability products, along with the financial strength and claims support that State Farm is known for.
📍 Service Area
The agency is licensed to operate throughout North Carolina, with a primary focus on Graham and the surrounding Alamance County communities. Residents of nearby towns such as Burlington, Mebane, and Haw River also rely on Shoffner Agency for their insurance needs.
📝 Getting a Quote
Obtaining a free, no‑obligation quote is simple:
- Visit the agency’s website mshoffner.com and click “Get a Quote.”
- Call the office directly at (336) 570‑0416. A representative will gather basic information and schedule a quick consultation.
- Stop by the office at 845 South Main Street, Suite 101, Graham, NC during regular hours for an in‑person discussion.
All quotes are personalized, and the agency can compare multiple coverage options to find the best value.
🛠️ Claims Support
When a claim arises, Shoffner Agency works closely with State Farm’s 24/7 claims center. Agents assist clients in filing paperwork, tracking claim status, and coordinating repairs or reimbursements. The agency’s bilingual staff can guide Spanish‑speaking customers through every step, reducing stress during difficult times.
👥 Meet Our Team (Optional)
- Mike Shoffner – Owner and State Farm Agent with over 20 years of insurance experience.
- Andrew Carter – Specialist in auto and motorcycle policies.
- Becky Smerz – Focuses on homeowners, condo, and renters insurance.
- Lorna Hernandez – Handles life, disability, and retirement planning.
🌟 Client Testimonials / Reviews
“The agents at Shoffner Agency saved me money on my auto policy and explained everything in plain language.” – 5‑star review.
“Excellent bilingual service. Becky helped me understand my homeowners coverage and answered all my questions.” – 5‑star review.
“Mike and his team are always responsive. The claims process was smooth and stress‑free.” – 5‑star review.
❓ FAQs
How can I schedule a policy review?
Simply call (336) 570‑0416 or use the online “Contact” form on the agency’s website. No appointment is required, but scheduling guarantees a dedicated time slot.
What documents should I bring to my first meeting?
Bring your driver’s license, vehicle registration, current insurance policy (if any), and any recent repair estimates. For home coverage, have a recent home appraisal or mortgage statement handy.
Does Shoffner Agency offer discounts for bundling policies?
Yes. The agency frequently provides multi‑policy discounts for clients who combine auto, home, and life insurance under the same carrier.
Are virtual appointments available?
Yes. The agency offers video consultations via Zoom or a phone call for clients who prefer remote meetings.
📞 Contact & Local Presence
Address: 845 South Main Street, Suite 101, Graham, NC 27253‑3754
Phone: (336) 570‑0416
Hours: Monday‑Friday 9:00 AM – 5:00 PM (closed weekends)
License Number: Contact the agency directly to confirm the North Carolina insurance license number.
Map: View on Google Maps
🔎 Verified Sources
- North Carolina Department of Insurance License Lookup (official state portal)
- Better Business Bureau profile for Shoffner Agency
- Google Business listing showing 4.9‑star rating and 208 reviews
Ready to protect what matters most? Request your free quote today or call (336) 570‑0416 to speak with a licensed agent.
Editorial review: June 15, 2026 — Sources: mshoffner.com, talents.vaia.com, linkedin.com, reddit.com, instagram.com. If you notice any inaccurate data, please report it.
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Location
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