Roger Henley Medicare Insurance — Health & Medicare

🏢 About Roger Henley Medicare Insurance

Located in the heart of Alburnett, Iowa, Roger Henley Medicare Insurance operates under the banner of Neighbor Insurance, serving as a trusted independent agency for families and businesses alike. Established in 2017, the agency was founded on a mission to demystify the complex world of insurance and provide accessible, personalized coverage solutions. Unlike captive agents who are limited to selling products from a single company, this agency operates independently, allowing them to shop around to find the best rates and coverage terms for each specific client.

The agency has deep roots in community service. Notably, the team has a history of volunteering their expertise to help residents sign up for the Affordable Care Act (ACA), Medicaid, and Medicare at free clinics in Cedar Rapids. This commitment to public service reflects their dedication to ensuring that financial barriers do not prevent access to essential healthcare. With a strong focus on transparency and client education, they guide individuals through enrollment periods, plan comparisons, and policy renewals with patience and professionalism.

🛡️ Insurance Services Offered

Roger Henley Medicare Insurance provides a wide array of insurance products designed to protect your health, assets, and financial future. Their expertise is particularly strong in health-related coverage, but they offer comprehensive solutions for other aspects of life as well.

• Medicare & Health Insurance: Specializing in Medicare Advantage, Medicare Supplement (Medigap), and Part D prescription drug plans. They also assist with ACA marketplace plans and Medicaid enrollment for those who qualify.
• Auto Insurance: Coverage for personal vehicles, including liability, collision, and comprehensive protection, often available with multi-policy discounts.
• Homeowners & Renters Insurance: Protection for your primary residence, vacation homes, and rental properties against fire, theft, and weather-related damage.
• Life Insurance: Term and permanent life insurance options to secure your family’s financial stability.
• Commercial & Business Insurance: Tailored packages for small businesses, including Business Owners Packages (BOP), General Liability, and Commercial Auto.
• Specialty Coverage: Options for Agriculture/Farm insurance, Condo insurance, and Powersports (ATVs, motorcycles).

🤔 Why Choose Roger Henley Medicare Insurance?

Choosing the right insurance agency is about more than just finding a policy; it is about finding a partner who understands your unique situation. Roger Henley Medicare Insurance stands out due to its independent status and exceptional customer satisfaction ratings. With a verified 4.9/5 star rating based on 55 reviews, clients consistently praise the agency for their responsiveness, clarity, and genuine care.

One of the primary advantages of working with this agency is their access to a vast network of carriers. Because they are not tied to one provider, they can objectively compare plans to ensure you are getting the best value. Furthermore, their team brings over 6 years of dedicated experience in the insurance sector, navigating the nuances of state regulations and federal healthcare laws. Their philosophy centers on “Neighbor Insurance”—treating every client like a neighbor, ensuring that policies are affordable and coverage is adequate without unnecessary upselling.

🏥 Our Insurance Carriers

As an independent broker, Roger Henley Medicare Insurance has partnerships with some of the most reputable insurance companies in the United States. This extensive network allows them to offer competitive rates and specialized coverage options that might not be available elsewhere. Key carriers they represent include:

• Health & Medicare: United Healthcare, Wellmark Blue Cross Blue Shield, Aetna, MetLife, Colonial Life.
• Auto & Home: Progressive, Allstate, Foremost, Travelers, The Hartford, Auto-Owners Insurance, Nationwide, Safeco.
• Commercial & Specialty: Zurich North America, Markel Specialty, RLI Insurance, Hagerty (for classic cars), and Rain and Hail Insurance Service.
• Regional Partners: German Mutual, Grinnell Mutual, Grundy, and Hawkeye Mutual.

Whether you need a high-limit commercial policy or a budget-friendly health plan, their carrier relationships ensure options are available to fit your specific needs.

📍 Service Area & Licensing

Roger Henley Medicare Insurance is a licensed agency serving clients across multiple states. While their physical office is located in Alburnett, Iowa (52202), their licensing and service capabilities extend to a broader region, including:

• Iowa (Primary Location)
• Alabama
• Arkansas
• Kentucky
• Tennessee

Agents at this location hold active insurance licenses in these states, ensuring compliance with local regulations. Note: Specific state license numbers can be confirmed by contacting the agency directly at (319) 842-2340. They are well-versed in the specific insurance laws and healthcare mandates of each state they serve.

📝 How to Get a Free Quote

Obtaining a quote from Roger Henley Medicare Insurance is a straightforward process designed to be convenient for busy individuals. You have several options to initiate a consultation:

1. Phone Consultation: Call (319) 842-2340 to speak directly with an agent. This is often the fastest way to discuss complex health plans or commercial needs.
2. Email Inquiry: Send your questions or current policy details to haley@neighborinsurance.com for a written response and quote.
3. Online Resources: Visit NeighborInsurance.com to explore digital tools and potential online quote forms.
4. In-Person Visit: Stop by their office at 113 N Main Ave, Alburnett, IA 52202 for a face-to-face review of your coverage needs.

During your consultation, be prepared to provide basic information such as your age, location, current coverage (if any), and specific health or property details. This allows the agent to provide an accurate comparison of available plans.

🛠️ Claims Support & Assistance

Having insurance is only half the battle; knowing how to file a claim is the other. Roger Henley Medicare Insurance provides robust support throughout the claims process. Unlike dealing directly with a large carrier where you might get lost in a call queue, this agency acts as your advocate.

If you need to file a claim for a car accident, a home repair, or a medical billing issue, their team can guide you through the necessary steps, help gather documentation, and communicate with the insurance carrier on your behalf. They understand the intricacies of different carrier protocols and work to expedite approvals. For health insurance specifically, they assist in resolving coverage disputes and ensuring that claims are processed correctly under your Medicare or ACA plan.

👥 Meet Our Team

The strength of Roger Henley Medicare Insurance lies in its dedicated team of professionals who are committed to serving the community. The agency is led by a group of experienced agents who bring diverse skills to the table. Key team members include:

• Haley Ciha: A primary contact for the agency, known for her administrative efficiency and client support.
• Jeanna Edaburn: Brings specialized knowledge in policy management and customer relations.
• Kristine Matus: An experienced agent focused on matching clients with the right coverage options.

The team works collaboratively to ensure that every client receives personalized attention. Whether you are a senior citizen looking for Medicare guidance or a business owner needing commercial liability coverage, there is a team member ready to assist you.

⭐ Client Testimonials & Reviews

The reputation of Roger Henley Medicare Insurance is built on the trust of its clients. With an impressive 4.9 out of 5-star rating, the agency has earned high marks for its service quality. Clients frequently highlight the team’s patience and ability to explain complex insurance terms in plain English.

Reviews often mention the agency’s helpfulness during the enrollment process for Medicare and ACA plans. One common theme in client feedback is the feeling of being “taken care of” as a neighbor rather than just a policy number. The agency’s commitment to volunteering for free clinics in Cedar Rapids further demonstrates their community-first approach, resonating with many residents who value social responsibility.

❓ Frequently Asked Questions

Does Roger Henley Medicare Insurance help with ACA and Medicaid enrollment?
Yes, the agency has extensive experience helping residents enroll in ACA (Obamacare) and Medicaid plans. They have a history of volunteering at local clinics to assist with these sign-ups, ensuring that eligible individuals receive the healthcare coverage they need.

What is the difference between Medicare Advantage and Medigap?
Medicare Advantage (Part C) is an alternative to Original Medicare offered by private companies, often including extra benefits like dental and vision. Medigap (Supplement) works alongside Original Medicare to pay for out-of-pocket costs like copays and deductibles. The agents at this agency can explain both options to help you decide which fits your budget and health needs best.

Do you offer insurance for farms and agriculture?
Yes, the agency offers specialized coverage for agriculture and farm properties. They understand the unique risks associated with farming and can provide tailored policies to protect equipment, livestock, and crops.

How do I know if I qualify for Medicaid?
Medicaid eligibility is based on income and household size, and rules vary by state. The team at Roger Henley Medicare Insurance can help you review your eligibility and guide you through the application process to ensure you get the coverage you qualify for.

Is there a cost to work with this agency?
Generally, there is no direct cost to the consumer for the agency’s services. They are compensated by the insurance carriers through commissions. This means you can get a free quote and professional advice without an upfront fee.

Editorial review: May 1, 2026 — Sources: facebook.com, yelp.com, agency.nationwide.com, bbb.org, neighborinsurance.com. If you notice any inaccurate data, please report it.