Lisa Ruskanen - Humana Agent | Medicare Plans in Overland

Lisa Ruskanen – Humana Agent has served the Overland Park, Kansas community as a trusted provider of health insurance solutions, with a strong focus on Medicare plans and supplemental coverage. As a dedicated agent representing Humana, Lisa has built a reputation for delivering personalized service to Medicare-eligible individuals navigating complex healthcare options. The agency’s mission centers on simplifying the insurance process, ensuring clients understand their benefits and select plans aligned with their medical and financial needs. Despite indications from some platforms that the physical location may be permanently closed, contact details and service information remain active across multiple directories, suggesting ongoing client support through phone and email channels.

🩺 Insurance Services Offered

Lisa Ruskanen specializes in health-focused insurance products, particularly for older adults and those approaching Medicare eligibility. The agency offers comprehensive guidance on Medicare insurance plans, including Part A, Part B, and Medicare Advantage (Part C), helping clients evaluate coverage, premiums, and provider networks. In addition, Medicare supplement (Medigap) policies are available to cover out-of-pocket costs such as deductibles and copayments. Health benefits plans are also offered, supporting individuals and families in securing appropriate coverage through Humana’s network. While the agency does not appear to offer auto, home, or life insurance, its specialization in Medicare-related products ensures deep expertise in this critical area of healthcare planning.

💡 Why Choose Us

Choosing Lisa Ruskanen means working with a knowledgeable captive agent who specializes exclusively in Humana’s suite of Medicare and health insurance products. This focused representation allows for a deeper understanding of plan nuances, benefits, and enrollment processes. The agency emphasizes personalized consultations, guiding clients through plan comparisons and helping them avoid coverage gaps. With extended business hours from 8:00 AM to 8:00 PM seven days a week, clients have flexible access to support when making time-sensitive enrollment decisions. As a resource for Medicare-eligible individuals, the agency prioritizes clarity, responsiveness, and long-term client relationships.

🤝 Our Carriers

Lisa Ruskanen is a captive agent for Humana, one of the nation’s leading health and financial services companies. By partnering exclusively with Humana, the agency delivers specialized expertise in Medicare Advantage, Medigap, and prescription drug (Part D) plans. Humana is known for its integrated care models, wellness incentives, and broad provider networks, particularly beneficial for seniors managing chronic conditions. Clients gain access to Humana’s robust customer support systems, digital tools, and preventive care programs through this representation.

📍 Service Area

The agency serves residents of Overland Park, KS and the broader Kansas City, MO metropolitan area. Although Lisa Ruskanen holds a Missouri insurance license, her services are available to clients in both states, reflecting the regional nature of the Kansas City metro. This cross-state availability ensures that individuals in Johnson County, KS and Jackson County, MO can receive localized support when selecting Medicare and health benefit plans.

📞 Getting a Quote

Obtaining a free, no-obligation quote is simple and can be done remotely. Clients are encouraged to call 913-586-4398 or 913-433-3416 to speak directly with Lisa Ruskanen during business hours, which run daily from 8:00 AM to 8:00 PM. Alternatively, inquiries can be sent via email to lruskanen@gmail.com. While the physical office at 7311 W 132nd St may no longer be operational, virtual consultations and phone-based support remain viable options for enrollment and policy review.

📋 Claims Support

While Humana handles claims processing directly, Lisa Ruskanen provides valuable support by helping clients understand their benefits, verify coverage, and troubleshoot claim denials or delays. She acts as a liaison between the policyholder and the insurer, offering guidance on documentation requirements and appeals processes. This advocacy ensures clients receive the full value of their insurance coverage without unnecessary confusion or frustration.

👥 Meet Our Team

Lisa Ruskanen is the sole agent representing this practice. As a captive agent for Humana, she brings focused expertise in Medicare and senior health insurance products. Her role includes conducting one-on-one consultations, assisting with plan selection, and supporting clients throughout the enrollment and renewal cycles. Her commitment to client education and transparent communication reflects the agency’s dedication to service excellence.

⭐ Client Testimonials/Reviews

While no formal review summaries are available in the research data, the continued presence of contact information and service listings across multiple platforms suggests ongoing client engagement. Patients consistently seek agents who are responsive, knowledgeable about Medicare options, and able to explain complex benefits clearly—qualities central to Lisa Ruskanen’s practice model. For the most accurate feedback, prospective clients are encouraged to reach out directly and request references or speak with current policyholders.

❓ Frequently Asked Questions

What types of Medicare plans does Lisa Ruskanen offer?

Lisa Ruskanen offers Medicare Advantage (Part C), Medicare Supplement (Medigap), and Medicare Part D prescription drug plans through Humana. She helps clients compare coverage options, premiums, and provider networks to find the best fit for their healthcare needs.

Is Lisa Ruskanen licensed to sell insurance in Kansas?

Lisa Ruskanen holds a Missouri insurance license. However, she serves clients in both Missouri and Kansas, including Overland Park and the Kansas City metro area. Contact the practice directly to confirm current licensing status and service eligibility.

Can I get help with my Medicare enrollment over the phone?

Yes, phone-based consultations and enrollment assistance are available. With business hours from 8:00 AM to 8:00 PM seven days a week, clients can receive support during evenings and weekends, making it easier to complete Medicare sign-ups or make plan changes.

Does this agency offer health insurance for non-Medicare individuals?

The agency primarily focuses on Medicare-eligible individuals and related supplemental plans. While general health benefits plans are listed, the core expertise lies in senior healthcare coverage. Contact the agent directly to discuss eligibility and available options.

How do I contact Lisa Ruskanen for a free consultation?

You can reach Lisa Ruskanen by calling 913-586-4398 or 913-433-3416, or by emailing lruskanen@gmail.com. Appointments are conducted over the phone or via virtual meeting, ensuring convenient access to expert Medicare guidance.

Editorial review: April 28, 2026 — Sources: facebook.com, medicareagentshub.com, mapquest.com, nextdoor.com, localinsuranceservicesinc.com. If you notice any inaccurate data, please report it.