Coastal Alabama Insurance

📍 Location & Hours

Located at 3639 Gulf Shores Pkwy, STE 2, Gulf Shores, AL 36542. Call (251) 504-3951 for assistance with claims, policy reviews, or to request a free quote. Our team is available Monday–Friday, 8:00 AM–6:00 PM.

💼 About Us

Coastal Alabama Insurance was founded in 2016 by Reginald Pulliam, who later sold the business in 2024 to focus on other ventures. As a privately owned agency, we specialize in protecting coastal properties and businesses from natural disasters. Our commitment to community resilience is evident in our support for post-hurricane recovery efforts and partnerships with local organizations.

🛡️ Insurance Services Offered

Auto Insurance

Protect your personal or commercial vehicles with policies tailored to coastal driving conditions. We offer coverage for accidents, theft, and damage from storms, with discounts for safe driving and defensive driving courses.

Home Insurance

Our home insurance policies include flood coverage for properties in hurricane-prone areas. We provide comprehensive protection for coastal homes, including damage from rising sea levels and extreme weather events.

Flood Insurance

Specialized flood insurance policies ensure financial security for properties at risk from coastal flooding. These policies are essential for residents of Gulf Shores and Orange Beach, where storm surges and heavy rainfall are common.

Commercial Insurance

Small businesses and trucking operations benefit from our commercial insurance solutions. Coverage includes liability protection, property damage, and business interruption insurance to minimize financial losses from natural disasters.

🏆 Why Choose Us

Coastal Alabama Insurance stands out for its 8 years of experience in coastal insurance and its reputation for exceptional customer service. Our team of licensed professionals includes Reginald Pulliam (founder), Kendra James (CSR Star of 2021), and Reggie Pulliam, who bring expertise in high-risk insurance. We are proud to be a licensed agency in Alabama, with a focus on long-term relationships with clients.

🤝 Our Carriers

We partner with trusted insurance providers to offer competitive rates and comprehensive coverage. Our network includes:

• Portal Insurance (acquiring firm)
• Fortified construction discount partners
• Top-rated carriers for coastal property and flood protection

🌍 Service Area

We serve residents of Gulf Shores, Orange Beach, and all coastal areas of Alabama. Our coverage extends to properties at risk from hurricanes, flooding, and other natural disasters, ensuring protection for both personal and commercial assets.

📝 Getting a Quote

Request a free quote online through our website or contact us directly. Our agents can help you compare policies, discuss coverage options, and find the best rates for your needs. For personalized service, schedule a consultation with one of our licensed professionals.

🚨 Claims Support

Our claims team is dedicated to helping you recover quickly after a disaster. We process claims efficiently, with a proven track record of handling over 650 claims following Hurricane Sally. Our team prioritizes transparency, communication, and rapid resolution to minimize disruptions to your life or business.

👥 Meet Our Team

Our team includes experienced professionals who understand the unique challenges of coastal living:

• Reginald Pulliam (Founder, ex-owner): Pioneered coastal insurance solutions in Alabama.
• Kendra James: Recognized as Top 10 CSR Star of 2021 for exceptional customer service.
• Reggie Pulliam: Continues the family legacy with expertise in high-risk insurance.

⭐ Client Testimonials

Users highlight the agency’s ability to handle a high volume of claims (over 650 in 30 days) following Hurricane Sally with a 98% retention rate. The agency is described as having a ‘dedicated team that truly cares’ and providing ‘attentive customer service.’

❓ Frequently Asked Questions

Common questions about our services include:

• Do you offer online policy management? Yes, access your account 24/7.
• Are there discounts for coastal properties? Yes, including fortified construction discounts.
• Can I get a free consultation? Yes, schedule a call with our licensed agents.
• What is your claim processing time? We aim to resolve claims within 7 business days.

Editorial review: May 28, 2026 — Sources: coastalalabamainsurance.com, facebook.com, yelp.com, portalinsurance.com, insurancedirectory.com. If you notice any inaccurate data, please report it.