Caring Hearts Insurance Consultant Agency — Health
🏢 About Us
Caring Hearts Insurance Consultant Agency is a trusted, licensed insurance brokerage founded in 2018 and proudly serving individuals and families across Mississippi, Texas, Oklahoma, and Louisiana. Led by founder and licensed broker Washena Walker, the agency operates under the mission of providing compassionate, personalized insurance guidance tailored to each client’s unique needs. As an independent broker, Caring Hearts represents multiple top-tier carriers, ensuring clients receive objective advice and comprehensive coverage options without bias.
In This Listing
The agency has been recognized as the “Best Insurance Broker in Vicksburg, Mississippi 2026” by the Quality Business Awards, achieving a 95%+ quality score. With over five years of experience and a dedicated team of licensed professionals, including Selena Vasquez and other experienced agents, Caring Hearts is committed to simplifying the complex world of insurance—one client at a time.
🛡️ Insurance Services Offered
Caring Hearts Insurance Consultant Agency offers a full spectrum of personal, health, and commercial insurance solutions. Whether you’re navigating Medicare enrollment, protecting your family with life insurance, or safeguarding your business, we provide expert guidance every step of the way.
- Medicare Advantage: Comprehensive health coverage for Medicare-eligible individuals, including prescription drugs, dental, vision, and hearing benefits.
- Final Expense Insurance: Affordable life insurance designed to cover end-of-life costs and protect loved ones from financial burden.
- Dental, Vision & Hearing Insurance: Standalone or bundled plans to maintain essential health and wellness.
- Hospital Indemnity: Supplemental coverage that pays cash benefits during hospital stays to offset out-of-pocket costs.
- Long Term Care Insurance: Financial protection for assisted living, nursing home care, or in-home support services.
- Life Insurance: Term and permanent policies to secure your family’s future.
- Auto, Home, Condo, Renters, and Commercial Insurance: Property and liability protection for individuals and businesses.
- Business Insurance: Customized packages including liability, property, and workers’ compensation.
All services include free policy reviews and personalized evaluations.
🌟 Why Choose Us
Choosing the right insurance partner is a decision about trust, expertise, and long-term support. Caring Hearts stands out with a client-first philosophy, award-winning service, and deep specialization in Medicare and senior insurance planning. As an independent broker, we are not tied to a single carrier—giving you access to competitive rates and tailored solutions.
We offer free consultations, both in-person and virtually, and support clients through every stage—from enrollment to claims assistance. With bilingual English-speaking staff and a commitment to education, we empower clients to make informed decisions. Our 4.9-star Google rating from 98 verified reviews reflects our consistent dedication to excellence.
💼 Our Carriers
We proudly partner with nationally recognized, financially stable insurance providers to ensure reliable coverage and service. Our represented carriers include:
- Humana
- United Healthcare
- Aetna
- WellCare
- Molina
- Ambetter
- Shared Health
- Nationwide
These partnerships allow us to compare plans side-by-side and recommend the best value for your health, budget, and lifestyle.
📍 Service Area
Caring Hearts Insurance Consultant Agency is licensed in Mississippi and currently serves clients in Mississippi, Texas, Oklahoma, and Louisiana. We are actively expanding services to Georgia to meet growing demand. Our physical office is located at 1519 Washington St, Vicksburg, MS 39180, and we offer virtual consultations for remote clients.
📄 Getting a Quote
Obtaining a free, no-obligation insurance quote is fast and easy. You can:
- Visit our official website at caringheartsinsurance1.com to request an online quote.
- Call us directly at 601-876-1553 to speak with a licensed agent.
- Schedule an in-person or virtual consultation at our Vicksburg office.
We assist with all types of policies and always provide clear, transparent comparisons.
🚑 Claims Support
Navigating a claim can be stressful. Our team provides hands-on support to ensure your claims are filed correctly and processed efficiently. We act as your advocate with the insurance carrier, helping resolve issues, answer questions, and track claim status—so you can focus on what matters most.
👥 Meet Our Team
Our team includes experienced professionals dedicated to your peace of mind:
- Washena Walker – Founder and Licensed Broker with expertise in Medicare and senior insurance planning.
- Selena Vasquez – Secretary ensuring smooth operations and client coordination.
- Ronald L. Andrews, Susan G. Johnston, Mary A. Goodin, Jacquelyn Chamblee, Vanessa Ashley, Tanya H. Miller, Johnette Vaughan – Licensed agents providing specialized support across personal and commercial lines.
⭐ Client Testimonials
Our clients consistently praise our personalized service and expertise:
“I’m incredibly grateful for the support and guidance I received from Caring Hearts Insurance. They truly made the process of selecting a Medicare plan easy and stress-free.” — Frank
With a 4.9-star aggregate rating and the 2026 “Best Insurance Broker” award, our reputation speaks for itself.
❓ Frequently Asked Questions
What types of health insurance plans do you offer?
We specialize in Medicare Advantage, Final Expense, Dental, Vision & Hearing, Hospital Indemnity, and Long Term Care Insurance. We also assist with ACA-compliant individual and family plans, as well as group health coverage for small businesses.
Do you offer free insurance consultations?
Yes. We provide free, no-obligation consultations—either in person, over the phone, or online. This allows you to explore your options with no pressure or hidden fees.
Are you licensed in multiple states?
We are licensed in Mississippi and currently serve clients in Texas, Oklahoma, and Louisiana. Our expansion into Georgia is underway to better serve Southeastern communities.
Can I get a quote online?
Absolutely. Visit our official website to request a fast, personalized quote for any type of insurance.
Do you help with Medicare enrollment?
Yes. We specialize in Medicare Advantage and supplemental plans, guiding clients through Open Enrollment, Special Enrollment Periods, and plan comparisons to ensure optimal coverage.
Editorial review: April 25, 2026 — Sources: caringheartsinsurance1.com, facebook.com, yelp.com, mapquest.com, local.yahoo.com. If you notice any inaccurate data, please report it.




