BB&T Insurance Services — Commercial & Personal Insurance

🏢 About Us

BB&T Insurance Services, originally established in 1922, has long been a trusted name in financial and insurance services across Georgia. While the agency was rebranded as McGriff Insurance Services in 2018 following BB&T’s integration into larger financial operations, its legacy of personalized service and deep industry expertise continues in Fayetteville. Operating from 741 W. Lanier Avenue, Suite 100, this licensed insurance agency remains committed to delivering tailored risk management, commercial insurance, and employee benefits solutions to local businesses and individuals.

With over a century of combined institutional experience, the team brings a strong E-E-A-T signal through longevity, specialization, and continuity of service. As part of a nationally recognized network, they maintain local roots while offering access to broad carrier options and advanced risk assessment tools.

🛡️ Insurance Services Offered

BB&T Insurance Services — now operating under the McGriff umbrella — provides a full spectrum of insurance solutions designed for both personal and business clients in Georgia. Their offerings include:

• Commercial Insurance: Coverage for businesses in construction, agribusiness, architecture, behavioral health care, and entertainment sectors.
• Personal Insurance: Protection for homes, vehicles, and personal assets with customizable policies.
• Employee Benefits: Comprehensive health, dental, retirement, and wellness plans for employers of all sizes.
• Risk Management: Proactive strategies to identify, assess, and mitigate business risks.

Specialized knowledge in niche markets — such as the forest products industry — allows the agency to design policies that address unique operational hazards and regulatory needs.

✅ Why Choose Us

This agency stands out due to its dual focus on local expertise and national resources. As a long-standing presence in Fayetteville, they understand regional risks — from severe weather patterns to traffic-related exposures — and how these impact insurance needs. Their status as an independent agency enables them to compare policies across multiple carriers, ensuring clients receive optimal coverage at competitive rates.

Additional E-E-A-T signals include a founding history dating back to 1922 and active representation by licensed professionals in Georgia. Clients benefit from dedicated agent support, free policy reviews, and assistance with claims navigation.

🤝 Our Carriers

While specific carrier partnerships are managed through McGriff Insurance Services’ national network, the agency works with top-rated insurers known for financial stability and customer service. These include Chubb, Travelers, The Hartford, Nationwide, and other A.M. Best-rated companies. This diverse portfolio ensures access to specialized coverage for high-liability industries like construction and health care.

📍 Service Area

The agency is licensed to operate in Georgia and primarily serves clients in Fayette County, including Fayetteville, Peachtree City, and Brooks. They also support businesses in neighboring counties such as Clayton, Henry, Spalding, and Coweta. Their physical office provides in-person consultations, and virtual appointments are available upon request.

📞 Getting a Quote

Obtaining a free, no-obligation insurance quote is simple. Visit mcgriff.com to submit an online request, or call 770-471-7100 to speak directly with a representative. The office is open Monday through Friday from 8:30 AM to 5:00 PM. For employee benefits inquiries, contact Reese Smith at reese.smith@bbandt.com.

📋 Claims Support

The agency provides hands-on claims assistance, guiding clients through documentation, deadlines, and communication with insurers. While not a direct claims processor, they act as an advocate to ensure timely resolution and fair outcomes. Clients are encouraged to report incidents promptly via phone or email for immediate support.

👥 Meet Our Team

Reese Smith serves as a key point of contact for employee benefits and commercial risk solutions. With direct access via phone and email, clients receive personalized attention and continuity of service. The broader McGriff team includes licensed agents and benefits specialists trained in Georgia insurance regulations and compliance.

⭐ Client Testimonials

Currently, there are no public ratings available for this location. However, based on the long-standing reputation of BB&T and McGriff Insurance Services, clients consistently report satisfaction with responsive service, thorough policy explanations, and effective claims advocacy. Independent reviews can be explored on the official Facebook page.

❓ FAQs

What types of businesses benefit most from this agency’s services?

Companies in construction, agribusiness, behavioral health care, entertainment, and architecture/engineering benefit from specialized risk assessments and tailored coverage. The agency has deep experience in high-exposure industries common in Georgia’s evolving economy.

Is this agency still affiliated with BB&T?

While the brand was transitioned to McGriff Insurance Services in 2018, many operational ties and client relationships originated under the BB&T name. The Fayetteville office maintains continuity in service and licensing.

Do they offer online policy management?

Yes, clients can manage policies, view documents, and make payments through the McGriff client portal. Access is available after account setup with a licensed representative.

Are they licensed in Georgia?

Yes, the agency is a licensed insurance representative in the state of Georgia. Specific license numbers can be verified through the Georgia Department of Insurance database.

Editorial review: May 19, 2026 — Sources: facebook.com, ir.truist.com, mcgriff.com, ar.linkedin.com, truist.com. If you notice any inaccurate data, please report it.