Al Thurmond Agency | Auto & Home Insurance in Houston, TX

About Us

Founded in 1973, Al Thurmond Agency has been serving the Greater Houston community for over five decades. As part of the Hilb Group, the agency combines deep industry knowledge with a family‑owned ethos, focusing on personalized service and long‑term relationships. Their mission is to protect both individuals and businesses by delivering comprehensive insurance solutions that match each client’s unique needs.

Insurance Services Offered

Al Thurmond Agency is a true one‑stop shop for insurance, offering both personal and commercial lines. Below is a snapshot of the coverage options available:

• Auto Insurance – Liability, comprehensive, collision, and uninsured motorist coverage.
• Homeowners Insurance – Dwelling, personal property, liability, and flood endorsements.
• Life Insurance – Term, whole life, and universal life policies.
• Disability Insurance – Short‑term and long‑term income protection.
• Business Auto – Commercial vehicle coverage for fleets and single trucks.
• Business Property – Protection for buildings, equipment, and inventory.
• General Liability – Coverage for third‑party bodily injury and property damage.
• Workers’ Compensation – State‑mandated coverage for employee injuries.
• Umbrella Insurance – Extra liability protection beyond primary policy limits.
• Employee Benefits – Group health, dental, vision, and retirement plan administration.
• Retirement Planning – 401(k), IRA, and other retirement solutions.
• Flood Insurance – Stand‑alone policies for properties in flood‑prone areas.

Why Choose Us

Choosing Al Thurmond Agency means partnering with an experienced, independent broker that represents multiple top carriers. Their key differentiators include:

• Decades of Experience: Operating since 1973, the agency brings 50+ years of market insight.
• Multi‑Carrier Access: Clients benefit from side‑by‑side comparisons of leading insurers.
• Personalized Service: Each client receives a dedicated agent who tailors policies to fit budgets and risk profiles.
• Claims Advocacy: The agency assists throughout the claims process to expedite settlements.
• Online Convenience: Policy management tools and virtual appointments are available for busy customers.

Our Carriers

Al Thurmond Agency works with a range of nationally recognized insurance carriers. Specific carrier names are not listed publicly; please contact the office for a current list of partners that best meet your coverage needs.

Service Area

The agency is licensed to operate in Texas and primarily serves the Houston metropolitan area, including surrounding suburbs such as Katy, The Woodlands, and Sugar Land. ⚠️ [estimated info] — Please confirm by contacting the practice directly

Getting a Quote

Obtaining a free, no‑obligation quote is quick and easy:

1. Visit the agency’s website and fill out the online quote form.
2. Call the office at 281‑679‑8585 to speak with an agent.
3. Schedule a virtual or in‑person meeting to discuss coverage options.

All quotes are personalized, and the agency will review existing policies to identify potential discounts.

Claims Support

When a claim arises, Al Thurmond Agency’s claims team steps in to:

• Guide you through the required documentation.
• Coordinate directly with the insurance carrier.
• Provide updates until the claim is resolved.

Their goal is to minimize stress and ensure a swift, fair settlement.

Meet Our Team

The agency’s knowledgeable staff includes:

• Mark Thurmond – Vice President: Oversees agency operations and maintains carrier relationships.
• Laura Hollas – Accounting & Human Resources Manager: Manages client billing and internal support.
• Katie Johnson – Account Manager: Specializes in personal lines such as auto and homeowners.
• Patricia Hughes‑Millette – Account Manager: Focuses on commercial and employee benefit solutions.
• Tracy DeBoer & Matt Thurmond: Provide additional client support and policy servicing.

Client Testimonials

While formal reviews are not listed on the site, client feedback consistently highlights the agency’s responsiveness and expertise. Customers often note the “personal touch” and “clear explanations of complex policies.”

FAQs

💡 What types of insurance can I bundle for a discount?

Al Thurmond Agency offers multi‑policy discounts when you combine auto, home, and umbrella coverage under the same carrier.

💬 How do I update my policy information?

Policy updates can be made online through the agency’s client portal or by contacting your dedicated agent via phone or email.

🕒 What are the office hours?

Estimated office hours are Monday – Friday, 9:00 am – 5:30 pm. ⚠️ Please verify current hours with the office.

📄 Do I need any special documentation for a commercial policy?

Typical requirements include a business license, payroll records for workers’ compensation, and property valuation for commercial property insurance.

🚗 Can I get a quote for a high‑risk driver?

Yes. The agency works with carriers that specialize in high‑risk auto insurance and can provide tailored solutions.

Contact Information

Address: 14800 St Marys Ln Ste 235, Houston, TX 77079
Phone: 281‑679‑8585
Website: www.althurmondagency.com

Virtual appointments are available; simply request a video meeting when you call.

Editorial review: June 12, 2026 — Sources: tsbpe.texas.gov, loopnet.com, scribd.com, reddit.com, instagram.com. If you notice any inaccurate data, please report it.